How it works

Here is how to book an online conversation with a sexologist at CharlieCare and prepare for your appointment.

1. Choose a sexologist and a time

Read the profiles on our sexologists page and choose an available time that suits you. You can also go straight to the CharlieCare app. Check the duration and price of the session option you choose.

2. Sign in and complete your booking

Sign in when prompted. For healthcare, you identify yourself using BankID. Without BankID, we offer coaching with other sign-in options. Check your contact details and booking information, follow the payment instructions and wait for your booking confirmation. You can then find your appointment under “Appointments” in the app.

3. Prepare for your online appointment

Choose a place where you can talk without interruptions. For a video session, you need an internet connection, camera and microphone on your phone, tablet or computer. Use an up-to-date browser, allow camera and microphone access and check your sound and video. You may want to write down questions you would like to discuss.

4. Join the conversation

Sign in to app.charliecare.se with the same account you used to book. Open “Appointments” and find your booking. When “Go to the meeting” is available, select it and follow the joining instructions. Sign in ahead of your appointment.

What can I talk about?

You can discuss desire, relationships, intimacy and sexual health. You do not need ready-made answers or to know what is causing a difficulty before booking. Read about what you can discuss in a first session. If you want further appointments, you can choose the same sexologist or another practitioner.

More questions?

See our frequently asked questions about signing in, fees and session length. If you need help with a booking, contact CharlieCare.